Privacy Policy

Thanks for using or visiting our website. This policy explains the what, how, and why of the information we collect when you visit our website use our services. We take your privacy very seriously.



  1. Software Product: Any software product written by COMINTO and licensed under COMINTO’s terms and conditions, excluding software that can be used by COMINTO’s software but is not created by COMINTO. This may include, but not limited to, code that extends the functionality of a COMINTO software product.
  2. Website: Any website that is the property of COMINTO
  3. Account: An account stored on COMINTO servers which contains customer data like name and email and physical address.

Why we collect data and what we collect

We collect data based on the regulations of General Data Protection Regulation (GDPR) to offer you this website and our products and services.

  1. Contact
    For simple contact possibility our web page offers possibilities for easy electronic contact with us. These options include eMail addresses for contacting us as well as contact forms. The personal data transmitted are stored automatically. We use this data only to process your request.
  2. Free download of COMINTO software products
    When you download our free software, we ask you for your email to send you the download link. The email with the download link may include an optional opt-in form for our newsletter about our products and services. You are free to confirm (double-opt-in) subscribing to the newsletter if you want. In this case the newsletter provider stores your email, ip address, date and time of your opt-in and optional additional information you provide during signup to the newsletter. This confirmation is not obligatory to receive and use our free software.
  3. Purchasing COMINTO software products
    When you purchase a COMINTO product or sign up for a COMINTO service, we collect information to process your payment and create your account and send you the email with download information. This information include your email address, and for invoicing purpose your company name, name, vatid and physical address and where applicable. We use third-party service provider to process your payment. These third parties are governed by their own agreements.
  4. When downloading and installing purchased software, you need to provide the software with identifiable information such as your COMINTO account or licensing information (“license key”). On installation and execution, the software may send certain information including product edition and version and information about the operating system and/or environment where the product is installed. A unique randomly generated id is also used to distinguish instances. The software can check for available updates and license validation using the license key. Additionally the software sends edition and version information to show dynamic content like banners to inform you about product updates.
  5. Signup for marketing and newsletter where applicable
    If you opt-in for signing up to our newsletter with information about our products and services, we store information about you including personal data such as email and optional informations like name, address, company name you provide. You are free to opt-out again any time and ask us to delete any personal information.
  6. We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies for the marketing of their own products or services.
  7. If you terminate your relationship with us, we could be forced to store archived copies of invoices with your information to comply with law. All other information are deleted.
  8. Your ip address is recorded temporarily only to ensure running this website and is deleted by rolling server logfiles.


  1. We and third party service providers use cookies and other tracking technologies on our website. We use these tools to identify you when you visit our website to provide you with a good experience when you browse our website and to improve our website and services.
  2. Cookie types
    1. persistent cookies: these cookies remain on your device for the period of time specified in the cookie. They are activated each time you visit the website.
    2. session cookies: these cookies allow us to link the actions of a user during a browser session. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
  3. Delete and block cookies
    You block cookies by activating the settings on your browser that allows you to refuse the setting of some or all cookies. In this case you may not be able to access all or parts of our site.

Website Analytics

  1. This website uses Google Analytics. Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of our website, to prepare reports on its activities and share them with other Google services.
    Google may use the data collected to contextualize and personalize the ads of its own advertising network. We do not use the service to collect or track any data that personally identifies an individual (such as name, email address or billing information). We set anonymizeIp for analytics to protect your personal information.
  2. Opt out
    Please find information how to opt out from Google Analystics:


  1. When paying via PayPal, credit card via PayPal, direct debit via PayPal we pass your payment data on to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). PayPal reserves the right to carry out credit checks for the payment methods credit card via PayPal, direct debit via PayPal. PayPal uses the result of the credit assessment in relation to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data is included in the calculation of the score values. For further information on data protection law, including the credit agencies used, please refer to PayPal’s data protection declaration:
  2. All PayPal transactions are subject to the PayPal Privacy Policy.


  1. While sending us personal information needed to fulfil your order, the website uses ssl encryption to protect your data.

Online Dispute Resolution

  1. The official website managed by the European Commission  dedicated to helping consumers and traders resolve their disputes:


If there are any questions regarding this privacy policy, you may contact us using the information below.